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RealTech's extensive experience with different types of organizations give us a
practical and leading advantage to implement Best Practices for your Business:
Business Analysis Services
- Methodical and thorough analysis of process and workflow to gaps between departmental
output and organizational goals
- To harmonize process and workflow with organizational goals, Infrastructure
Analysis determines information access and communication needs
Requirements Development Services
- Identifying immediate and long term requirements alone has added tremendous
value to many of our customers
Knowledge Management Strategies
- Making knowledge available for easy access across the enterprise is a serious
problem today
- We help organizations to optimize knowledge worker productivity through strategic
information organization, access and non-duplication
Project Management Solutions
- Our best
practices project management methodology is often employed to complete projects
- We communicate and your company culture
Typically departmental clients in large corporations and
many small to medium
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Strategic Architecture and Planning
- Electronic Mail/Messaging
- Enterprise Intranets and Collaborative platforms
- Knowledge Management platforms
- Network Operating Systems/Servers and
- Desktop Technologies
Electronic Mail/Messaging Solutions
- Deployment (Lotus Notes, Microsoft Exchange, RIM Blackberry Solution)
- Migration & Project Management
- Managed Services (onsite and offsite)
Infrastructure and Knowledge Solutions
- KM platforms including MOSS (Sharepoint), OpenText, Endeca etc
- Content Management Systems
- Intranet and Internet sites for collaboration and portals
- Deploy, Upgrade, Monitor and Support
o Desktop Engineering (Windows XP/VISTA)
o
Network Operating Systems (Windows Servers)
Security
Solutions
- Patch Management with WSUS, MBSA, SMS
- Free Security Risk Assessments
- Encryption Technologies (PGP, PKI)
- Emergency Outbreak Response Team (virus remediation)
- I.T. Continuity Planning (D/R)
Support Solutions
- Executive Technology Support Team (E.T.S.T.)
- Desk-side Support
- Remote Support
- Helpdesk Staff Augmentation/Replacement
Specialized Training
- Executive Technology Proficiency (Microsoft Office)
- Electronic Mail/Blackberry
- Help Desk
- Systems Administration
- Desktop Technologies
Many of the clients listed in the clients
page have employed our IT Services
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Custom and customizable solutions
RealTech's ability to develop custom solutions on standard technologies and tools
is a core service offering employed by most of our clients for horizontal applications
including:
- Customer Support
Applications
- Help Desk applications
- Human Resources Management
- Project Management
- Detective Case Management Systems
- Insurance Agency Automation
- Outpatient Care Management
- Tools for Taxonomy and Knowledge management
- Intranets and extranets based on portal platforms
- Integration with other enterprise systems
- Customized off the shelf products to meet specific client needs
- Course for developers at customer sites on cutting edge developments in software
trends
Software Development Technology Competency
All automation services are offered on standards based platforms and technologies
for the web, intranet and rich client applications. Broadly:
- Micorosft development platform - .NET framework and other Microsoft technologies
(C#.NET, ASP.NET, WDF, WWF, WPF, Mobile services)
- J2EE and Java technology (web, webstart, rich client applications)
- Groupware platform application development on Lotus/IBM's Notes Domino and
MOSS
- Enterprise RDBMS stores SQL Server, Oracle, DB2, Open Source solutions
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