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RealTech has not only distinguished itself in engineering "horizontal" software
solutions like Customer Service, Human Resource Management, Project Management
etc, but we also excel at providing custom solutions for vertical markets
including Government, Insurance, Medical, Financial, Electronic Manufacturing
and other industries.
Listed below are some of the projects that RealTech has accomplished for our
clients. While it is not a comprehensive list, it provides a glimpse into the
spectrum of services we have offered to our clients.
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Knowledge Management Tools Suite
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Radio Automation Support System
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Analysis of Human
Resource Employee Evaluation
System
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Customer Service
Automation
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Project Management and
Time Tracking Application
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Executive Meeting and
Conference Management System
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Out-Patient Tracking
System
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Detective Case
Management System
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Insurance Agency
Automation for Personal Lines
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Development and
Administration Services
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e-Invoice Processing
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Marketing Knowledge
Management System
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Web-Based
Policy/Procedure Disbursement System
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Human Resources
Management System
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Instant Customer
Service
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Data Transfer Tool
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Health Care Claims
Processing System
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Public and Custom
Training Course
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User, Administrator
and Technical Documentation Development
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The suite of tools developed include KM Tools Suite - DiskBee, TaxoConsolidator,
WebBee and EmailBee - are a variety of software tools that aid in data mining,
organizing information for taxonomy development and data translations.
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RealTech developed a high profile custom support application for Radio
Automation for a government client. Developed on Lotus Domino groupware
platform it tracks the calls from 7000+ users. It is integrated with a back-end
inventory management system based on a proprietary SQL Server product. Its
web-based knowledge-base is exposed on the company's intranet for easy access
to knowledge consumption and creation.
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RealTech used its RealInsight analysis methodology in analyzing IBM's Human
Resource evaluation system that is used by ALL employees of IBM worldwide.
RealTech recommendations were considered as significantly productive and IBM
changed some of the system processes based on these recommendations.
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RealTech used its RealInsight analysis methodology in analyzing IBM's Human
Resource evaluation system that is used by ALL employees of IBM worldwide.
RealTech recommendations were considered as significantly productive and IBM
changed some of the system processes based on these recommendations.
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RealTech developed a custom software package for project management and time
tracking. It is a web based software product to track the time and effort of
every person in a project. It provides detailed reports to the Project Manager
regarding the resources used and unused, during the course of the project.
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RealTech participated in developing this complex system, which is used by the
CEO and Presidents of all business units of this major company (categorized as
Fortune 10 company). The application enables the executives to collaborate on
decisions and action items during and after meetings and conferences. The
system has highly customized security features and is currently used by the
executives of this company on their intranet.
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RealTech architected and developed a web-based outpatient care tracking system
for a major hospital in Boston. This system automated the process of
out-patient care from check-in, diagnosis, treatment, repeat visits, insurance
and check-out of clients.
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RealTech participated in architecting and developing a detective case management
system for the State Police. This system helps detectives to manage their
individual cases. The system involved tight security features, and streamlined
complex workflow processes that detectives use to build a case. It was both a
notes based solution and a web application.
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Developed and deployed an Agency Support Automation system that facilitated the
workflow processes of insurance agents for one of the largest insurance
companies in the United States. The modularly developed application has been
scalable for over 3+ years and its continued use is another testament to
RealTech's Flash development methodology.
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RealTech was involved in a variety of projects at one of the leading electronic
component board design manufacturers in the world. Our services to this
respected client included:
Enhancing their Financial Accounting System
Moving an internet site to within the firewall
Installation and configuration of DES (Domino Extended Search) for their main
company website
Enhancing and customizing OVERQUOTA, a sales management software to the client
needs.
Customized
applications based on IT Factory's infrastructure |
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We provided development services to this dot-com startup. The company is in the
business of automating invoice processing for their clients. RealTech was
involved in a variety of roles to implement various sections of this
revolutionary web-based application.
Also developed a business objects architecture and layer in LotusScript for an
internal Hosted DataCenter.
RealTech provided development services to this dot-com startup. The company is
in the business of automating invoice processing for their clients. RealTech
was involved in a variety of roles to implement various sections of this
revolutionary web-based application.
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RealTech helped develop a web-based Knowledge Management solution for a large
film/camera manufacturer. The solution was built on top of a packaged knowledge
management solution from a leading provider of knowledge-based solutions,
Synergistics Inc.
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RealTech developed a web-based solution for another major insurance company in
the United States. The web solution enables remote agency offices to tap into a
central repository of policy/procedure documentation. The system also disburses
changes in policies and procedures to its remote clients.
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RealTech consulted for and tailored a custom solution for this leading data and
information-processing client. The system, which automates resume management
and hiring, was entirely written in formula language of Lotus Notes. Formula
Language was a development language in an earlier version of Lotus Notes and is
very difficult to maintain. RealTech's highly skilled consultants not only
enhanced the system but also maintained it for the client.
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This is a customer service template that RealTech has developed as a basis for
developing custom service and support solutions. We have used this as a
starting point to quicken development and reduce costs for custom application
development for many of our leading clients.
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This useful tool developed by RealTech is used in many of our projects to
transfer data to and from different databases, especially the proprietary Notes
Domino databases and ODBC compliant databases like Access, SQL Server, Oracle
etc. Such data transfer tools are available in the market but they are very
expensive in most cases. RealTech's solution has proved to many clients to be a
cost-effect solution to meet their data transfer and management needs.
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RealTech implemented a Health Care Claims Processing system for doctors in the
New England area. This system was developed for a small software medical
company, in Massachusetts.
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RealTech develops and offers public training courses. Public training course are
offered in Lotus Notes and Domino. Many companies have employed our services to
offer training on custom software application packages or generic technology
topics in application development and related technologies.
We participated in developing courseware for Lotus Certification for IBM/Lotus.
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A leading developer of Computer Aided Design software for manufacturing
industries, employs RealTech's RealHelp services to create technical and user
manuals for their software products.
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